400 COUNT CAPS/T-SHIRTS 2 COLORS EMBROIDERY
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Our store does not accept Returns or Exchanges; once an item has been received, it cannot be returned.
Parcels that are lost in transit. We do not accept returns or refunds if customer changes their mind after receiving their order(s).
Note: Adorgraf, Corp. will not be held liable for any lost or misroute parcels.
Please ensure that all the information you have provided is correct before submitting your order to prevent losses in the mail or other mishaps from happening.
If you have other concerns, please contact our Customer Service via email (firstname.lastname@example.org) or submit a ticket at our website https://www.adorgrafus.com.
RETURN TO SENDER PACKAGES: Adorgraf, Corp. will not be held liable for packages that are returning to sender.
Customers are advised to carefully enter the correct addresses otherwise, the package will not be delivered.
If you think you have entered the wrong address, you need to contact us immediately to correct the mistake.
Cancellation Policy Can I cancel my order(s)? Yes. Cancellations must be made within four hours of order placement. Please send us an email within four hours and know why you wish to cancel your order. We do not accept cancellation of orders outside the four hours window and/or because of the Standard Shipping reason.
Please note that our Standard Shipping is posted in each product’s description; hence all customers should be aware of this before concluding an order. All refunds will be processed within 24-48 hours before the fund reflects on the customer’s bank account.
Late or missing refunds (if applicable) If you haven’t received a refund yet, recheck your bank account and contact your credit card company; it may take some time before your refund is officially posted.
If you’ve done all of these and still have not received your refund yet, please contact us by submitting a ticket at our website https://www.adorgrafus.com
How long will it take to receive my order?
Standard Shipping Times
We ship both domestically in the US. For domestic orders, once your order is produced, packages can take between 5 to 8 days to arrive in your hands from our production facility in Miami, Florida.
Our standard production time takes up to 4 business days. Our custom-made products go through a few steps before they are packaged up and sent to you. Keep in mind that we need to crop the image, pair it with your design, send it to our production team, and then press the design onto the material. Please note this does not include the shipping time.
So, once you place the order, taking into count the production time plus shipping time, the package will arrive at your door in 5 - 8 days.
How much for shipping?
For our US customers, we do not charge shipping.
NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.